Terms & Condition
One can find the general terms and conditions on which we provide all our products and services. Thank you for choosing our service based on these terms.
This website, located at 5elements.website or any of our affiliated sites including mobile and/or Internet applications or "apps" (collectively, the "Site"), is provided by Vcoys Impetus Private Limited (5Elements). ("we," "our," or "us") to the person accessing this Site ("you," "your")
The domain name 5elements.website is a website which is operated by Vcoys Impetus Private Limited (5Elements) a company incorporated under laws of India with our registered office at
VCOYS IMPETUS PRIVATE LIMITED
201, SPG EMPRESSA Mithakhali Circle, opp. LG Showroom,
Bs. Passport Seva Kendra, Navrangpura,
Ahmedabad, Gujarat 380009.
The use of the website is governed by the following terms and conditions. We have the primary right to change, replace, add or remove any portion, content, information or product of this website without any prior notice including the terms, conditions and policies of this website. It is your responsibility to review these policies for any updates. Your use of this website means that you agree to these terms and conditions. Your use of any information or material on this website is entirely at your own risk. It is not our responsibility to ensure that the information or materials available meet your specifications.
5elements.website offers customers the widest variety of smart electronic accessories at affordable prices. Upon placing an order, 5elements.website shall ship the product to you and be entitled to its payment for the service.
Third Party Websites
We are active on third party sites such as Facebook, Twitter and LinkedIn. These are only for sharing or for listing purpose and we take no responsibility of these sites or of their contents listed on our website. We deny all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites including the comments posted by them. Neither we nor any third party provide any warranty as to the accuracy of the information and products offered on this website. You acknowledge that such information and products may consist of some errors or inaccuracies at any point of time.
Your privacy is important for us. We treat it as our asset and serve to keep this asset confidential. However we may use this information for internal record keeping, improve our products and services, promote about new products or information which you may find interesting, to contact you for market research purposes. It may be done via e-mail, phone or fax. We are committed to make sure that your personal information is safe. In order to do this we have set up certain procedures to safeguard and secure the personal information.
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are as accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
We make sure that all the pricing details appearing on the website are accurate. However errors may occur, in that case information would be provided to you if an order has been placed by you. In case you want to cancel the order we would willingly help you and refund the amount (if already been paid). If we are unable to connect with you we would cancel that order. Also prices for items may change from time to time without any prior notice. However it would not affect the orders that have already been dispatched. The price of an item includes GST taxes at the prevailing rate for which we are responsible as a seller.
We carry out a standard pre-authorization check on your payment card to check the availability of sufficient funds in order to complete the transaction process. After this pre-authorization check the amount will be debited from your account to complete your order. Before shipping or delivery we may confirm your order on phone or via e-mail to provide you with a safe online shopping.
While placing an order you will be given various options for delivery and this will vary depending on the area from where you want to place an order. After placing an order you will receive an e-mail confirmation describing the details of your order and also the estimated time. Generally the maximum estimated delivery time is 7-10 business days. At times the delivery to its destination may take longer than the estimated time due to unforeseen circumstances for which the management will not be responsible. However, we will reach you by an e-mail or sms.
Sale in India Only
Products on this website are solely for the purpose of sale in India. Those who access the site from other countries other than India, Vcoys Impetus Private Limited (5Elements) is not responsible for the delivery or refund of the products.
If you change your mind about any items purchased you can return them to us. For more information on Returns and Replacement, please refer to our Return Policy
Intellectual Property Rights
All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.
Law and Jurisdiction
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.
You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.
Violation & Termination
You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.
Extra 5% OFF on Prepaid Payment Mode will not be clubbed with any other Discount Code. All Discount Codes are applicable on online payment mode only, Cash On Delivery Mode is Not Applicable with Any Discount Code. If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at HERE
1. Gift Card can be redeemed online at 5elements.website
2. Gift Cards cannot be used to purchase other Gift Cards
3. If the order value exceeds the Gift Card amount, the balance must be paid by Credit Card/Debit Card/Internet Banking.
4. Gift Cards will expire after 1 year from the date of issue and any corresponding unused balance shall be forfeited thereafter
5. Gift Cards cannot be redeemed for Cash or Credit
6. You are solely responsible for the safety and security of the Gift Cards
7. Gift Card number is confidential. In the event of any misuse of Gift Card due to loss of any such confidential details due to the fault of the purchaser, Vcoys Impetus Private Limited (5Elements) shall not be responsible for the same and no refund can be issued
8. Validity of Gift Cards cannot be extended, new Gift Cards cannot be provided against the expired/unused Gift Cards
9. There is no fee or other charges associated with Gift Card purchase.
10. A Gift card once purchased cannot be cancelled and no refund is applicable.
11. A Gift Card purchased in INR only.