In general, an item may be eligible for return within the applicable return window of 3 days from the date & time of receipt if it fulfils one or more of the following conditions:
Was delivered in a physically damaged condition
Has missing parts or accessories
Is different from what was ordered
Is no longer needed (not all items may be eligible)
Products marked as "non-returnable" on the product detail page cannot be returned. View the full list of non-returnable items. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you. Refer to instructions to return items against each category. We may reject the return pickup if the items are not returned according to the policy mentioned against each product.
Only Fulfilled by www.5elements.website items may be eligible for replacement. If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. www.5elements.website shall not be liable in any manner for any misuse or usage of such information."
Some items may not be eligible for return if you "no longer need it" (including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered).
To cancel your order, send us an e-mail on email@example.com or call us on this number 7043356789 within 6-8 hours working hours.We will be able to cancel your order only if the shipment has not been dispatched from our end.
Warranty does not cover following points:-
• Product has been subjected to unauthorized tampering, modification or repairs.
• Product has suffered physical damage on the account of abuse, neglect, or improper use, handling, storage, installation, or testing, including any use that is not in accordance with the product manual, documentation, or other instructions provided along with the product.
• Product has suffered water logging or any other damage due to heat, humidity or moisture doing operations.
• Product has suffered any misconduct.
• Returns or replacements of parts and/or products may be subject to shipping, handling, replacement and/or restocking fees.